FAQ
Frequently Asked Questions
Can’t find what you’re looking for? Contact us at support@lullabiteshop.com and we’ll get back to you within 1–2 business days.
Orders
How do I place an order?
Browse our products at LullaBitesShop.com, add your preferred gummies to cart, and proceed to checkout. Once your order is confirmed, you’ll receive a confirmation email with your order number.
Can I change or cancel my order after placing it?
We begin processing orders quickly. If you need to make a change or cancel, email us as soon as possible at support@lullabiteshop.com. While we’ll do our best to help, changes cannot be guaranteed once an order enters fulfillment or ships.
I didn’t receive a confirmation email. What should I do?
Please check your spam or promotions folder first. If you still don’t see it, contact us with the name and email used at checkout and we’ll help locate your order.
Can I place an order without creating an account?
Yes — guest checkout is available. Creating an account simply makes order tracking and order history easier.
Shipping
How much does shipping cost?
We offer free shipping on qualifying orders (or as shown at checkout). Any shipping charges, if applicable, are shown before payment.
How long will my order take to arrive?
Orders are typically processed within 1–3 business days, with delivery generally taking 5–12 business days depending on destination.
Do you ship internationally?
We currently ship to the United States, Canada, and select international destinations. Shipping availability is shown at checkout.
International customers may be responsible for duties or import taxes imposed by their country.
When will I receive tracking?
Once your order ships, you’ll receive a shipping confirmation email with tracking information. Please allow up to 24 hours for tracking to update.
My package says delivered but I can’t find it.
Check with neighbors, front desk, household members, or safe drop locations first.
If still missing, contact the carrier directly, then email us within 14 days at support@lullabiteshop.com and we’ll help.
I entered the wrong shipping address.
Email us immediately. If the order hasn’t shipped yet, we may be able to correct it.
Returns & Refunds
What is your return policy?
We offer a 60-Day Money-Back Guarantee from the confirmed delivery date.
How do I request a refund?
Email support@lullabiteshop.com with:
• Your order number
• Your name
• Reason for request
We’ll review and respond with next steps.
Can opened products be refunded?
Yes — our 60-Day Money-Back Guarantee covers customer satisfaction, even if you’ve tried the product.
(One guarantee refund per household may apply.)
How long do refunds take?
Once approved, refunds are typically issued within 5–10 business days to your original payment method.
Do you offer exchanges?
We do not process direct exchanges. If you’d like a different item, place a new order once your refund request is resolved.
Product Questions
Do LullaBites contain melatonin?
No — LullaBites are melatonin-free.
Our formula uses ingredients such as 5-HTP, L-Theanine, Magnesium Glycinate, Valerian Root, and Passionflower to support relaxation and restful sleep naturally.
Will LullaBites make me feel groggy in the morning?
Our formula is designed to support restful sleep without next-day grogginess commonly associated with some sleep aids.
Are LullaBites habit-forming?
LullaBites are formulated to be non-habit-forming.
As with any supplement, consult your physician if you have medical concerns.
How many gummies should I take?
Follow the serving instructions listed on the product label. Do not exceed the recommended amount unless advised by a healthcare professional.
Are they vegan?
Yes — LullaBites gummies are vegan, gluten-free, halal, and allergen-friendly.
Are they safe to take with medications?
If you are pregnant, nursing, taking medication, or have a medical condition, consult your healthcare provider before use.
How long before bed should I take them?
Most customers take LullaBites 30–60 minutes before bedtime.
Payment
What payment methods do you accept?
We accept major debit and credit cards, Shop Pay, Apple Pay, PayPal, and other options shown at checkout.
Is my payment information secure?
Yes. Payments are processed through secure encrypted checkout providers. We do not store your full card information.
What currency are prices shown in?
All prices are shown in USD, unless otherwise stated.
Still Have Questions?
We’re here to help.
Email: support@lullabiteshop.com
Phone: +1 647-785-7045
Website: LullaBitesShop.com
LullaBites | support@lullabiteshop.com | Last Updated: April 2026